Service assurance

The “24-hour service spirit” of Dongfang has evolved to be “all-life service, all-around service, all-process service and service ahead and above price”. It is service conviction of Dongfang to “do the best to create maximum value for the customers.” To implement the concept of all-life and all-around service and fulfill the service commitment to the customers, Power Plant Service Division of Dongfang guarantees after service with sufficient stock of manpower, resources and technology by means of technical disclosure, installation supervision, satisfaction investigation, information communication with customers, overhaul service, unit installation and provision of spare parts.